Helping Guests Rest Easy Together
MiiVacation vets every home in our network — and we promise guests we’ll make it right if things aren’t up to our standards. That’s the easiest way to grow your business and build a great reputation.
You can think of us as the front desk for your vacation rental business. We answer inquiries, but it goes beyond that — we’re happy to support your guests at every stage of their travel, at any time of the day. The best part is, you can relax knowing that they’re getting friendly, professional support.
We give you the freedom to use a cleaning company of your choice or pick a company we’ve vetted in your neighborhood. Once you do, we’ll coordinate with your cleaner to ensure guests always arrive to a home that’s as good as the photos.
Our Hospitality.
See what goes into the guest experience at MiiVacation.
We Manage Guest Inquiries and Bookings
Whether your guest has a question about your home or needs some help booking, we answer all of their inquiries — and our goal is to get back to them in under 15 minutes. This adds up to more rental income and a huge time savings for you.
We Handle All Pre-Stay Communications
We set guests up with everything they need to know to rest easy at your place, including your address and how to access the property. We also coordinate each stay with the “home team” you choose to make sure that your property is clean and that your local contact is on call in case any issues arise.
We Make Sure They Loved Their Stay
We’re able to get reviews on your behalf in a way that feels inviting to guests, and we always follow up on questions or negative feedback to make it right. This process helps guests feel heard, makes them more likely to book your home again, and gets you positive ratings and a higher search ranking.
We promise guests a property that’s up to our standards and 100% ready for them. We need you to make sure your home is clean, safe, guest-ready, and as advertised — because a memorable guest experience directly feeds your business by getting you more bookings and great reviews.
Learn moreMiiVacation helps you stress less when guests stay in your vacation rental by providing industry-leading damage protection and liability coverage on every booking. We also screen all booking transactions to help protect you against fraud.
Start Making Monthly Income, Hassle Free
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Here’s what we get asked the most about how we work together.
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